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K E Y N O T E P R E S E N T A T I O N S
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COURSES:
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SPIRITUAL
LEADERSHIP & SPIRITUAL WORK (4 hours)
Discover how 50 million people in the United
States and 90 Million in Europe are designing a new
kind of work environment
As
long as our daily activity and goals at work are viewed
as separate from, or even opposed to our spirituality,
we will be frustrated because our work will be separated
from what we value and desire. Work is a marathon that
requires spirit as well as sweat. This course examines
the spirituality of work in the context of competition,
compensation, leadership, and social norms. This is
not a course on any secular religion, it is a course
on working from the heart.
The main purpose of work is to acquire compensation
and profit, but work can also create culture, nurture
people, and enrich your soul. Spiritual people pray
through the witness of their lives and through the work
that they do.
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SPIRITUAL SUPERVISION
Managing People from the Heart
The main purpose of leadership is to inspire others
to greatness and to govern with principles and values.
A thin line separates a successful department from a
department destined for failure, effective supervisors
from the ineffective ones. Below the line lies blaming,
promoting fear, and an attitude of elitism and misuse
of power. Above the line lies a sense of ownnership
by the department, solutions to problems, determined
action and a spirituality of purpose. This course covers
topics on how to effectivly use power, competition,
and coaching techniques. Learn how to stear clear of
the "new supervisor" traps, how to deligate,
and how to nuture open communication.
Speech Topics:
Heart
Beats - How 50 Million People are Bringing
Spirituality to the Workplace - The Cultural Creative
Movement.
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Is
the American Character in Crisis? Spritual
Leadership & Spiritual Work
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TEN
BASIC TRUTHS (DAY)
Discover the foundations for living a balanced
life
There
is a plethora of self-help, philosophical, scientific,
and spiritual books on the market that discuss how we
can survive and prosper in the world and how we can
get along with each other. After over nine years of
radio interviews with scholars, authors, and famous
philosophers and after reading over a thousand books,
Linda Strasburg, your instuctor, has identified ten
basic truths that surface again and again. This workshop
distinguishs and examines these ten golden truths for
living a balanced and fulfilling life. Participate in
a lively discussion and learn how The Ten Basic Truths
® apply to your life and our global future.
Speech Titles:
Living the Ten Basic Truths®
Mapping Your "Truths" Course: |
COURSES:
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FINE
TUNE YOUR CUSTOMER SERVICE SKILLS (DAY)
Orchestrate loyal customer/provider relationships
Satisfied
customers will always bring you more customers --
it's a basic truth of profitable businesses. You can
become skilled at building long term relationships
with your best customers and turn around your toughest
customers by mastering five key interpersonal skills
and conflict resolution techniques. You will learn
how to transition customer service complaints into
customer service accolades.
Speech Title:
Creating Positive Encounters at the Counter |
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